How To Fix ICL_CF397 - Rule <> 1 in account creation variant &1 (see long text)

ICL_CF397 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 397

• Message text: Rule <> 1 in account creation variant &1 (see long text)

What causes this issue?

Rule 1 was not used in the account creation variant.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If rules other than 1 are used, additional regulations that have been
defined in IS-IS-CD apply when you create an insurance object there. If
necessary, change the <DS:DE.CRTVAR_MD> creation variant for automatic
account creation</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF397 - Rule <> 1 in account creation variant &1 (see long text) ?

  The SAP error message ICL_CF397 typically relates to issues encountered during the creation of an account in the context of the SAP Insurance Management module. This error indicates that there is a problem with the configuration of the account creation variant, specifically with the rules defined for the account.
  
  Cause:
  The error message "Rule <> 1 in account creation variant &1" suggests that the system is expecting a specific rule to be met during the account creation process, but it is not being satisfied. This could be due to:
  
  Incorrect Configuration: The account creation variant may not be properly configured, leading to a mismatch in the expected rules.
  Missing Data: Required fields or data may be missing or incorrectly filled out in the account creation process.
  Validation Rules: The validation rules defined for the account creation variant may not be aligned with the data being entered.
  
  
  Solution:
  To resolve the ICL_CF397 error, you can take the following