How To Fix ICL_CF398 - FS-CD error during creation of insurance object for claim &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

  • Message number: 398

  • Message text: FS-CD error during creation of insurance object for claim &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CF398 - FS-CD error during creation of insurance object for claim &1 ?

    The SAP error message ICL_CF398 in the context of FS-CD (Financial Services - Collections and Disbursements) typically occurs during the creation of an insurance object for a claim. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Cause:

    1. Missing or Incorrect Data: The error may be triggered if required fields are missing or if there is incorrect data in the claim or insurance object.
    2. Configuration Issues: There may be issues with the configuration settings in the FS-CD module or related components.
    3. Authorization Issues: The user may not have the necessary authorizations to create or modify the insurance object.
    4. Integration Issues: Problems with integration between different SAP modules (like FS-CD and ICL) can also lead to this error.
    5. Business Rules: Certain business rules or validations may not be met, leading to the error during the creation process.

    Solution:

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly in the claim and insurance object. Review the documentation for the specific fields required for the insurance object.
    2. Review Configuration: Check the configuration settings in the FS-CD module. Ensure that the settings for insurance objects and claims are correctly defined.
    3. Authorization Check: Verify that the user has the necessary authorizations to create or modify insurance objects. This can be done by checking the user roles and authorizations in the SAP system.
    4. Debugging: If the issue persists, consider using the debugging tools in SAP to trace the error and identify the exact point of failure.
    5. Consult Documentation: Review SAP notes and documentation related to the ICL_CF398 error for any specific guidance or patches that may address the issue.
    6. Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide fixes or additional information regarding the ICL_CF398 error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in FS-CD and ICL that may help in troubleshooting the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the ICL_CF398 error and implement a suitable solution.

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