How To Fix ICL_CF399 - No Customizing for clearing posting: IntClmType=&1, G=&2, V=&3, PolPrd=&4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 399

• Message text: No Customizing for clearing posting: IntClmType=&1, G=&2, V=&3, PolPrd=&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF399 - No Customizing for clearing posting: IntClmType=&1, G=&2, V=&3, PolPrd=&4 ?

  The SAP error message ICL_CF399 indicates that there is no customizing available for a specific clearing posting related to an internal claim type. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with internal claims processing.
  Cause:
  The error message is triggered when the system attempts to process a clearing posting for an internal claim type (IntClmType) that has not been properly configured in the system. The parameters in the error message provide specific details about the claim type, group, version, and policy period that are causing the issue.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for the Claims Management module in SAP. This can typically be found under the following path:
  SPRO -> Insurance -> Claims Management -> Customizing for Claims -> Define Clearing Posting
  
  Ensure that there is a valid entry for the internal claim type (IntClmType) specified in the error message.
  
  
  
  Verify Parameters:
  
  Check the parameters mentioned in the error message:
  
  IntClmType (Internal Claim Type)
  G (Group)
  V (Version)
  PolPrd (Policy Period)
  
  
  Make sure that these parameters are correctly defined and that there is a corresponding customizing entry for them.
  
  
  
  Create Missing Customizing Entries:
  
  If you find that there are missing entries for the specified internal claim type or other parameters, you will need to create them. This may involve defining new clearing posting rules or adjusting existing ones to accommodate the specific claim type.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by attempting to process the clearing posting again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific customizing settings or how to create them, refer to the SAP documentation or help resources related to Claims Management and clearing postings.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking and updating the customizing settings, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, and ICL related transactions for claims management.
  SAP Notes: Check for any SAP Notes related to ICL_CF399 or clearing postings in the SAP Support Portal, as there may be known issues or patches available.
  User Roles: Ensure that you have the necessary authorizations to make changes in the customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF399 error message in your SAP system.