How To Fix ICL_CF237 - No category found for processing limits and deductibles

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 237

• Message text: No category found for processing limits and deductibles

What causes this issue?

When creating a payment with direct input you entered a payment
category that has not been defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Enter a valid category for processing limits and deductibles in the
input record for direct input.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF237 - No category found for processing limits and deductibles ?

  The SAP error message ICL_CF237: No category found for processing limits and deductibles typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a relevant category for processing limits and deductibles associated with a claim.
  Causes:
  
  
  Missing Configuration: The most common cause is that the necessary configuration for limits and deductibles has not been set up in the system. This could be due to missing entries in the customizing settings for the insurance product or claim type.
  
  
  Incorrect Master Data: The master data for the insurance product or the claim type may not be correctly defined, leading to the system's inability to find the appropriate category.
  
  
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the claim, such as missing or incorrect entries in the limits and deductibles tables.
  
  
  Version Issues: If there are version mismatches or if the system has not been updated properly, it may lead to this error.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Ensure that the limits and deductibles categories are properly defined for the relevant insurance product or claim type.
  Verify that all necessary entries are made in the relevant configuration nodes.
  
  
  
  Review Master Data:
  
  Check the master data for the insurance product and claim type to ensure that all required fields are filled out correctly.
  Make sure that the limits and deductibles are correctly assigned to the relevant categories.
  
  
  
  Data Validation:
  
  Run data validation checks to identify any inconsistencies or missing data in the claims processing tables.
  Correct any discrepancies found during the validation process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to Claims Management for specific guidance on setting up limits and deductibles.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL (Claims Management), and others that may help in navigating the configuration settings.
  SAP Notes: Search for SAP Notes related to ICL and limits/deductibles for any known issues or updates that may address this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF237 error in your SAP system.