How To Fix ICL_CF236 - Payment of &1 for &2 for claim &3 not created because of limit

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 236

• Message text: Payment of &1 for &2 for claim &3 not created because of limit

What causes this issue?

When the payment was created in direct input, a limit was exceeded.
However, the Customizing settings for processing limits with this
payment stipulate that payments should not be created.

System Response

The action is canceled.

How to fix this error?

To enable you to create this payment in direct input, you have to
define in Customizing whether the payment can be created with an amount
up to a limit, or with the full amount (over the limit).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF236 - Payment of &1 for &2 for claim &3 not created because of limit ?

  The SAP error message ICL_CF236 indicates that a payment for a specific claim has not been created due to a limit issue. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module.
  Cause:
  The error message is triggered when the payment amount exceeds a predefined limit set in the system. This limit could be related to various factors, such as:
  
  Claim Limit: The total amount that can be paid out for a specific claim may have been reached or exceeded.
  Policy Limit: The insurance policy associated with the claim may have a maximum payout limit that has been reached.
  Payment Limit: There may be a limit on the amount that can be paid in a single transaction or within a specific time frame.
  Configuration Settings: The limits may be configured incorrectly or may not align with the business rules.
  
  Solution:
  To resolve the ICL_CF236 error, you can take the following steps:
  
  
  Check Claim Details: Review the claim details to ensure that the payment amount is within the allowable limits. Verify the total amount already paid against the claim.
  
  
  Review Policy Limits: Check the insurance policy associated with the claim to confirm the maximum payout limit and ensure that it has not been exceeded.
  
  
  Adjust Payment Amount: If the payment amount exceeds the limit, consider adjusting the payment to an acceptable amount that complies with the limits.
  
  
  Configuration Review: If the limits seem incorrect, consult with your SAP configuration team to review the settings related to claim and payment limits. Adjust them if necessary to align with business requirements.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling claims and payments to ensure compliance with established procedures.
  
  
  Contact Support: If the issue persists after checking the above factors, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims processing, such as ICLM (Insurance Claims Management) and ICLD (Claims Data).
  User Roles: Ensure that you have the appropriate user roles and authorizations to process claims and payments in the SAP system.
  Training: Consider training sessions or workshops on SAP ICM to better understand the claims processing workflow and how to handle errors effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.