How To Fix ICL_CF136 - Subclaim &1 is not compensable; payment not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 136

• Message text: Subclaim &1 is not compensable; payment not possible

<ZK>&CAUSE&</>
Subclaim &v1& is not compensable.

System Response

You cannot create payments for losses if the subclaim is not
compensable. However, you can create payments for expenses.

How to fix this error?

On the <ZK>Payment</> screen, choose <ZK>Cancel Payment Creation</>.
Set the compensability at claim level (<ZK>Claim Overview</> ->
<ZK>Coverage Referral</> tab page -> <ZK>Compensable</>) to "Yes"'.
Set the compensability at subclaim level (relevant subclaim ->
<ZK>Coverage Referral</> tab page -> <ZK>Compensable</> </>) to "Yes"
and state an overruling reason..
You can now create payments for losses (compensation).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF136 - Subclaim &1 is not compensable; payment not possible ?

  The SAP error message ICL_CF136 indicates that a subclaim is not compensable, which means that the system has determined that the specific subclaim cannot be paid out. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  Cause:
  The error can occur due to several reasons, including:
  
  Invalid Claim Status: The subclaim may be in a status that does not allow for payment (e.g., it might be marked as "rejected" or "under review").
  Missing or Incorrect Data: Required data for the subclaim may be missing or incorrect, such as payment amounts, coverage details, or other relevant information.
  Policy Limitations: The subclaim may exceed the limits set by the insurance policy, making it non-compensable.
  Coverage Issues: The specific type of loss or damage may not be covered under the terms of the policy.
  Regulatory or Compliance Issues: There may be regulatory restrictions that prevent the payment of the subclaim.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Claim Status: Review the status of the subclaim in the SAP system to ensure it is eligible for payment. If it is not, you may need to take corrective actions to change its status.
  
  
  Verify Data Completeness: Ensure that all required fields for the subclaim are filled out correctly. Check for any missing or incorrect information that could be causing the issue.
  
  
  Review Policy Terms: Look into the insurance policy details to confirm whether the subclaim is covered. If it is not covered, you may need to communicate this to the claimant.
  
  
  Consult with Stakeholders: If necessary, consult with relevant stakeholders (e.g., claims adjusters, underwriters) to clarify any ambiguities regarding the claim or policy coverage.
  
  
  System Configuration: If you suspect that the issue may be related to system configuration or settings, consult with your SAP administrator or technical support team to ensure that the system is set up correctly.
  
  
  Documentation: Ensure that all documentation related to the claim is complete and properly filed, as this can impact the processing of payments.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Manuals: Refer to the user manuals or documentation for the Insurance Claims Management module for detailed guidance on handling claims and subclaims.
  Training: If you are frequently encountering this error, consider additional training on the claims processing module to better understand the workflows and requirements.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.