How To Fix ICL_CF140 - Critical error occurred during change to internal memory

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 140

• Message text: Critical error occurred during change to internal memory

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF140 - Critical error occurred during change to internal memory ?

  The SAP error message ICL_CF140, which indicates a "Critical error occurred during change to internal memory," typically arises in the context of the SAP system's internal memory management. This error can occur due to various reasons, including issues with memory allocation, data inconsistencies, or problems with the underlying database.
  Causes:
  
  Memory Allocation Issues: The system may be trying to allocate memory for a process, but it fails due to insufficient memory or fragmentation.
  Data Inconsistencies: Corrupted or inconsistent data in the internal memory can lead to this error.
  Database Issues: Problems with the database, such as locks or deadlocks, can also trigger this error.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to memory management issues.
  System Resource Limitations: The server may be running low on resources (CPU, RAM), which can affect memory operations.
  
  Solutions:
  
  Check System Resources: Monitor the system's memory and CPU usage. If the system is low on resources, consider increasing the available memory or optimizing resource usage.
  Review Configuration Settings: Ensure that the SAP system is configured correctly for memory management. Check parameters related to memory allocation in the instance profile.
  Database Health Check: Perform a health check on the database. Look for locks, deadlocks, or other issues that may affect performance.
  Data Consistency Check: Run consistency checks on the data to identify and resolve any inconsistencies that may be causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches can resolve known issues.
  Restart the System: In some cases, a simple restart of the SAP application server can clear temporary memory issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to analyze the error further.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to memory management and performance tuning for best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICL_CF140 error in your SAP system.