How To Fix ICL_CF116 - Internal error in search for bank details

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 116

• Message text: Internal error in search for bank details

What causes this issue?

An internal processing error occurred during the search for bank
information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF116 - Internal error in search for bank details ?

  The SAP error message ICL_CF116, which states "Internal error in search for bank details," typically occurs in the context of the SAP Insurance module, particularly when dealing with customer or vendor bank details. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the customer or vendor master records, particularly in the bank details section.
  Configuration Issues: The configuration settings for bank details in the SAP system may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or modify bank details.
  Database Issues: There could be issues with the database that prevent the system from retrieving the required bank details.
  Program Errors: There may be bugs or errors in the custom code or standard SAP programs that handle bank detail retrieval.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the bank details for the relevant customer or vendor are correctly maintained in the master data.
  Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to bank details in the SAP system. Ensure that all necessary settings are correctly configured.
  If applicable, review the settings in the Financial Accounting (FI) module related to bank accounts.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify bank details.
  Consult with your SAP security team to verify user roles and permissions.
  
  
  
  Database Check:
  
  If you suspect a database issue, consult with your database administrator to check for any inconsistencies or errors in the database.
  Running database consistency checks may help identify underlying issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program that is generating the error to identify the root cause.
  Look for any custom code that may be interfering with the standard functionality.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant transaction codes and steps to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) or FK03 (Display Vendor) to check bank details.
  SAP Documentation: Review SAP documentation related to bank details and the Insurance module for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the ICL_CF116 error in your SAP system.