How To Fix ICL_CF114 - There are no bank details for the payee

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 114

• Message text: There are no bank details for the payee

What causes this issue?

No bank details have been found for the payee.

System Response

The payment cannot be created.

How to fix this error?

Either maintain the bank details of the payee (in the corresponding
business partner system), or change the payment method.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF114 - There are no bank details for the payee ?

  The SAP error message ICL_CF114, which states "There are no bank details for the payee," typically occurs in the context of financial transactions, particularly when processing payments or creating payment documents. This error indicates that the system cannot find the necessary bank details for the specified payee, which is essential for executing the payment.
  Causes:
  
  Missing Bank Details: The payee (vendor, customer, or employee) does not have any bank details maintained in the system.
  Incorrect Payee Information: The payee information may be incorrect or incomplete, leading to the system being unable to retrieve the bank details.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing information.
  Configuration Issues: The configuration settings in the SAP system may not be set up correctly to retrieve bank details for the payee.
  
  Solutions:
  
  
  Maintain Bank Details:
  
  Navigate to the relevant master data (Vendor, Customer, or Employee) in SAP.
  Ensure that the bank details are correctly maintained. This can typically be done through transaction codes like FK02 for vendors or FD02 for customers.
  Enter the necessary bank account information, including bank key, account number, and any other required fields.
  
  
  
  Verify Payee Information:
  
  Check the payee's master data to ensure that all required fields are filled out correctly.
  Make sure that the payee is active and not blocked for payments.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to payment processing in the SAP system. Ensure that the settings allow for the retrieval of bank details for the relevant payee types.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks to ensure that there are no discrepancies in the master data that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining master data, such as FK02 (Change Vendor), FD02 (Change Customer), and PA30 (Maintain HR Master Data).
  User Roles and Authorizations: Ensure that the user attempting to process the payment has the necessary authorizations to view and edit bank details.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  
  By following these steps, you should be able to resolve the ICL_CF114 error and successfully process payments for the payee in question.