How To Fix ICL_CF117 - Enter address data for the selected payee

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 117

• Message text: Enter address data for the selected payee

What causes this issue?

You want to create a payment with a payment method that requires an
address of the payee. However, the system is unable to find an address
for the payee you selected.

System Response

The payment cannot be created.

How to fix this error?

Enter address data for the selected payee.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF117 - Enter address data for the selected payee ?

  The SAP error message ICL_CF117 ("Enter address data for the selected payee") typically occurs in the context of the SAP Claims Management module, particularly when processing claims or payments. This error indicates that the system requires address information for the payee (the individual or entity receiving the payment) but it has not been provided.
  Cause:
  The error is triggered when:
  
  The payee's address data is missing or incomplete in the system.
  The payee is not properly defined in the vendor or customer master data.
  The address data fields required for processing the claim or payment are not filled out.
  
  Solution:
  To resolve the ICL_CF117 error, you can take the following steps:
  
  
  Check Payee Master Data:
  
  Navigate to the vendor or customer master data in SAP.
  Ensure that the payee's address information is complete and correctly filled out. This includes fields such as street address, city, postal code, and country.
  
  
  
  Update Address Information:
  
  If the address is missing or incomplete, update the necessary fields in the master data.
  Save the changes and try processing the claim or payment again.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration settings for the Claims Management module are correctly set up to require address data for payees.
  Check if there are any specific requirements for address formats or mandatory fields.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for any additional requirements regarding payee address data.
  
  
  
  Contact Support:
  
  If the issue persists after verifying and updating the address data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to access and edit master data.
  User Roles: Ensure that you have the necessary permissions to edit vendor or customer master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the ICL_CF117 error and successfully process the claim or payment.