How To Fix ICL_CCALC023 - Subclm &1 benefit type &2: Payment over the limit without matching limit

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CCALC -

• Message number: 023

• Message text: Subclm &1 benefit type &2: Payment over the limit without matching limit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CCALC023 - Subclm &1 benefit type &2: Payment over the limit without matching limit ?

  The SAP error message ICL_CCALC023 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and benefits. This error indicates that a payment has been attempted that exceeds the defined limit for a specific benefit type without a corresponding limit being matched.
  Cause:
  
  Payment Exceeds Limit: The primary cause of this error is that the payment amount being processed for a specific subclaim and benefit type exceeds the predefined limit set in the system.
  Missing Limit Configuration: There may be a configuration issue where the limit for the benefit type is not properly defined or is missing.
  Incorrect Claim Data: The claim data may have been entered incorrectly, leading to an incorrect calculation of the payment amount.
  Changes in Policy: Changes in policy limits or benefit types that have not been updated in the system can also lead to this error.
  
  Solution:
  
  Review Payment Amount: Check the payment amount being processed and ensure it is within the allowed limits for the specified benefit type and subclaim.
  Check Limit Configuration: Verify the configuration settings for the benefit type in the system. Ensure that the limits are correctly defined and active.
  
  Navigate to the relevant configuration settings in SAP (usually found in the customizing settings for Claims Management).
  
  
  Adjust Claim Data: If the claim data is incorrect, make the necessary adjustments to ensure that the payment amount aligns with the defined limits.
  Consult Policy Documents: Review the policy documents to ensure that the limits and benefit types are correctly reflected in the system.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) and ICL02 (Change Claim).
  Documentation: Review SAP documentation related to Claims Management and payment processing to understand the configuration and limits better.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect payment calculations and limit checks.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.