Message type: E = Error
Message class: ICL_CCALC -
Message number: 021
Message text: Amount &1 times quantity &2 does not match requested amount &3
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ICL_CCALC021
- Amount &1 times quantity &2 does not match requested amount &3 ?The SAP error message ICL_CCALC021 indicates a discrepancy in the calculation of amounts in a claims processing scenario, typically related to insurance claims. The message states that the product of an amount and a quantity does not match the requested amount. Here’s a breakdown of the cause, potential solutions, and related information:
Cause: Data Entry Error: The amount or quantity entered may be incorrect, leading to a mismatch.
Configuration Issues: There may be issues in the configuration of the insurance product or claim processing settings. Calculation Logic: The logic used to calculate the total amount may not be functioning as expected, possibly due to custom code or enhancements. Currency Conversion: If different currencies are involved, conversion rates may not be applied correctly, leading to discrepancies. Incomplete Data: Required fields may not be filled out completely, causing the system to miscalculate the expected amounts.
Solution: Verify Input Data: Check the amounts and quantities entered in the claim. Ensure that
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