How To Fix ICL_CCALC020 - Incorrect Customizing in the definition of the benefit type

ICL_CCALC020 - Overview

• Message type: E = Error

• Message class: ICL_CCALC -

• Message number: 020

• Message text: Incorrect Customizing in the definition of the benefit type

What causes this issue?

The Customizing setting for definition of the benefit type is
inconsistent.
The benefit type is an expenses type and the "cross-coverage type"
indicator has been set. This is not permitted for expenses types.

System Response

The transaction is canceled.

How to fix this error?

Delete the "cross-coverage type" indicator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

ICL_CCALC020 - Details

• The SAP error message ICL_CCALC020, which states "Incorrect Customizing in the definition of the benefit type," typically occurs in the context of the SAP Claims Management module, particularly when dealing with benefit types in the configuration of insurance or claims processing.
  
  Cause:
  This error usually arises due to one or more of the following reasons:
  
  
  Incorrect Configuration: The benefit type may not be correctly configured in the system. This could involve missing or incorrect settings in the customizing tables related to benefit types.
  
  
  Missing Dependencies: There may be dependencies or prerequisites that are not met for the benefit type being used. For example, certain benefit types may require specific conditions or settings to be in place.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the benefit type, such as invalid entries or references to non-existent objects.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or process the benefit