How To Fix ICL_CCALC024 - Waived deductible is greater than applied deductible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CCALC -

• Message number: 024

• Message text: Waived deductible is greater than applied deductible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CCALC024 - Waived deductible is greater than applied deductible ?

  The SAP error message ICL_CCALC024 indicates that there is a discrepancy between the waived deductible and the applied deductible in the context of insurance claims processing. Specifically, it means that the amount of deductible that has been waived is greater than the amount that has been applied to the claim, which is not allowed according to the business rules set in the system.
  Cause:
  
  Data Entry Error: The most common cause is incorrect data entry where the waived deductible amount is mistakenly entered as higher than the applied deductible.
  Configuration Issues: There may be issues with the configuration of the deductible settings in the SAP system, leading to incorrect calculations.
  Business Rule Violations: The business rules governing deductibles may not be properly defined or adhered to, leading to this error.
  System Bugs: In some cases, there may be bugs or issues in the SAP system that cause incorrect calculations.
  
  Solution:
  
  Review Data Entry: Check the claim details to ensure that the amounts for both the waived deductible and the applied deductible are entered correctly. Correct any discrepancies.
  Check Configuration: Review the configuration settings related to deductibles in the SAP system. Ensure that the rules for calculating waived and applied deductibles are set up correctly.
  Consult Business Rules: Verify the business rules regarding deductibles to ensure that they are being followed correctly. If necessary, update the rules to align with business practices.
  System Update: If the issue is due to a bug in the system, check for any available updates or patches from SAP that may resolve the issue.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on handling deductibles and claims processing.
  Support Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  Training: Consider training for users involved in data entry and claims processing to minimize errors in the future.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support for further assistance.