How To Fix ICL_CCALC025 - Overpaid amount (through limit) is greater than applied limit

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CCALC -

• Message number: 025

• Message text: Overpaid amount (through limit) is greater than applied limit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CCALC025 - Overpaid amount (through limit) is greater than applied limit ?

  The SAP error message ICL_CCALC025 indicates that there is an overpayment amount that exceeds the applied limit in the context of insurance claims processing. This error typically arises in the Insurance Claims Management module when the system detects that the amount being processed exceeds the predefined limits set for a particular claim or policy.
  Cause:
  
  
  Exceeding Limits: The primary cause of this error is that the total amount being claimed or processed exceeds the limit that has been set for that specific claim or policy. This could be due to:
  
  Incorrect claim entries.
  Misconfigured limits in the policy settings.
  Changes in the claim amount that were not reflected in the limit settings.
  
  
  
  Configuration Issues: There may be issues with how the limits are configured in the system, leading to discrepancies between the expected and actual amounts.
  
  
  Data Entry Errors: Manual errors during data entry can lead to incorrect amounts being processed.
  
  
  Solution:
  
  
  Review Claim Amounts: Check the claim amounts being processed to ensure they are correct and do not exceed the limits set in the system.
  
  
  Verify Policy Limits: Review the policy settings to confirm that the limits are correctly configured. If necessary, adjust the limits to accommodate the claim amounts.
  
  
  Adjust Claim Entries: If the claim amount is indeed correct but exceeds the limit, consider adjusting the claim entries to align with the policy limits.
  
  
  Consult Documentation: Refer to the SAP documentation or configuration guides for Insurance Claims Management to ensure that all settings are correctly applied.
  
  
  Contact Support: If the issue persists after reviewing the above points, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims processing and limit management.
  User Roles: Ensure that users processing claims have the appropriate roles and authorizations to make changes to claim amounts and policy limits.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.