How To Fix ICL2347 - Invalid combination in subclaim &1: No claim made / open

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 347

• Message text: Invalid combination in subclaim &1: No claim made / open

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2347 - Invalid combination in subclaim &1: No claim made / open ?

  The SAP error message ICL2347 indicates that there is an invalid combination in a subclaim, specifically stating that there is "No claim made / open." This error typically arises in the context of the SAP Claims Management module, where subclaims are linked to main claims.
  Cause:
  The error can occur due to several reasons:
  
  Missing Main Claim: The subclaim you are trying to process does not have an associated main claim that is open or valid.
  Incorrect Status: The main claim might be closed or not in a status that allows for subclaims to be processed.
  Data Entry Errors: There may be errors in the data entry, such as incorrect claim numbers or missing information.
  Configuration Issues: There could be configuration issues in the SAP system that prevent the proper linking of claims and subclaims.
  
  Solution:
  To resolve the ICL2347 error, you can take the following steps:
  
  
  Check Main Claim: Verify that the main claim associated with the subclaim exists and is in an open status. You can do this by navigating to the claims management area in SAP and checking the status of the main claim.
  
  
  Review Subclaim Data: Ensure that the subclaim is correctly linked to the main claim. Check for any data entry errors, such as incorrect claim numbers or missing fields.
  
  
  Status Verification: Make sure that the main claim is not closed or in a status that prevents the processing of subclaims. If it is closed, you may need to reopen it or create a new main claim.
  
  
  Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to claims and subclaims. There may be specific settings that need to be adjusted.
  
  
  Documentation and Support: Refer to SAP documentation for claims management for additional guidance. If necessary, reach out to SAP support for assistance with the error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Guides: Review user guides or training materials related to claims management in SAP to ensure proper procedures are being followed.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., IW31 for creating work orders, or ICL1 for creating claims) that may help in navigating the claims management process.
  
  By following these steps, you should be able to identify the cause of the ICL2347 error and implement a solution to resolve it.