How To Fix ICL2345 - No claim found for conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 345

• Message text: No claim found for conversion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2345 - No claim found for conversion ?

  The SAP error message ICL2345 ("No claim found for conversion") typically occurs in the context of the SAP Insurance Management module, particularly when dealing with claims processing and conversions. This error indicates that the system could not find a corresponding claim for the conversion process you are trying to execute.
  Causes:
  
  Missing Claim Data: The claim you are trying to convert may not exist in the system or may have been deleted.
  Incorrect Claim Number: The claim number you are using for the conversion might be incorrect or mistyped.
  Status of the Claim: The claim may be in a status that does not allow for conversion (e.g., it may be closed or in a pending state).
  Configuration Issues: There may be configuration issues in the system that prevent the claim from being recognized for conversion.
  Authorization Issues: The user may not have the necessary permissions to access the claim or perform the conversion.
  
  Solutions:
  
  Verify Claim Existence: Check if the claim exists in the system by searching for it using the claim number or other identifying information.
  Check Claim Status: Ensure that the claim is in a status that allows for conversion. If it is closed or in a pending state, you may need to change its status or take appropriate actions before conversion.
  Correct Claim Number: Double-check the claim number you are using for the conversion to ensure it is accurate.
  Review Configuration: Consult with your SAP administrator or technical team to review the configuration settings related to claims processing and conversions.
  User Authorization: Ensure that you have the necessary permissions to access and convert the claim. If not, contact your system administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the conversion process and any prerequisites that must be met.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to claims processing (e.g., ICL* transaction codes) to navigate the system effectively.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL2345 error and take appropriate action to resolve it.