How To Fix ICL2346 - Closure of claim &1, subclaim &2, claim item &3 is scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 346

• Message text: Closure of claim &1, subclaim &2, claim item &3 is scheduled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2346 - Closure of claim &1, subclaim &2, claim item &3 is scheduled ?

  The SAP error message ICL2346 indicates that a closure process for a specific claim, subclaim, and claim item is scheduled. This message typically arises in the context of the SAP Claims Management module, which is used for managing insurance claims.
  Cause:
  The error message ICL2346 is triggered when:
  
  A claim or subclaim is in the process of being closed, and the system has scheduled this closure.
  There may be pending activities or processes that need to be completed before the claim can be fully closed.
  The claim might be in a status that does not allow further modifications or actions until the scheduled closure is processed.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Check Scheduled Closures: Review the scheduled closure for the claim, subclaim, and claim item. You can do this by navigating to the relevant transaction in SAP and checking the status of the claim.
  Complete Pending Activities: Ensure that all necessary activities related to the claim are completed. This may include processing payments, finalizing documentation, or resolving any outstanding issues.
  Review Claim Status: Check the status of the claim to ensure it is in a state that allows for further actions. If the claim is already scheduled for closure, you may need to wait for the process to complete.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for managing claims to understand the specific requirements for closing claims.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICLM (Claims Management) or ICLD (Claims Data).
  SAP Notes: Check for any SAP Notes related to ICL2346 for additional insights or patches that may address known issues.
  User Roles: Ensure that you have the appropriate permissions to perform actions on claims, as restrictions may lead to errors when attempting to modify or close claims.
  
  By following these steps, you should be able to address the ICL2346 error and proceed with the necessary actions for the claim in question.