How To Fix ICL2323 - Payment creation cancelled: The claim has the status "No claim made"

ICL2323 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 323

• Message text: Payment creation cancelled: The claim has the status "No claim made"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2323 - Payment creation cancelled: The claim has the status "No claim made" ?

  The SAP error message ICL2323, which states "Payment creation cancelled: The claim has the status 'No claim made'," typically occurs in the context of the SAP Claims Management module. This error indicates that a payment attempt is being made for a claim that is not in a valid status for payment processing.
  
  Cause:
  The primary cause of this error is that the claim associated with the payment is in a status that does not allow for payment creation. Specifically, the status "No claim made" suggests that the system does not recognize the claim as valid or that it has not been properly created or processed.
  Possible Reasons:
  
  Claim Not Created: The claim may not have been created or saved correctly in the system.
  Incorrect Status: The claim may have been moved to a status that does not permit payment processing.
  Data Entry Errors: There may be issues with the data entered for the claim, leading to