How To Fix ICL2285 - Key numbers &1 and &2 do not exist

ICL2285 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 285

• Message text: Key numbers &1 and &2 do not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2285 - Key numbers &1 and &2 do not exist ?

  The SAP error message ICL2285, which states "Key numbers &1 and &2 do not exist," typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance claims or related processes. This error indicates that the system is unable to find the specified key numbers in the relevant database tables.
  
  Cause:
  
  Missing Key Numbers: The key numbers referenced in the error message do not exist in the database. This could be due to data entry errors, missing records, or incorrect configuration.
  Incorrect Configuration: The configuration settings for the insurance product or claim type may not be set up correctly, leading to the system not recognizing the key numbers.
  Data Migration Issues: If data has been migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect key numbers.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the key