How To Fix ICL2283 - End of residence period for ICLC application, rule variant &1 not known

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 283

• Message text: End of residence period for ICLC application, rule variant &1 not known

What causes this issue?

There is no entry in the ILM rule tool of the business partner for the
application rule variant &v1&, application <AB>ICLC</>.

System Response

Since the system is unable to determine whether the end of the retention
period of the business partner &v3& has been reached, the system sets
the end date of the residence period for this subclaim to "Tomorrow".

How to fix this error?

Call transaction <ZK>ILM Rule Tools</> (transaction code <AB>IRMPOL</>).
Enter the following data:
<ZK>Rule tool category</>: <LB>Retention rules</>
<ZK>Object category</>: <LB>SAP Business Suite</>
<ZK>Audit area</> <LB>BUPA_DP</>
<ZK>ILM object</>: <LB>CA_BUPA</>
Either adjust an existing rule tool (in this case, choose <ZK>Continue
</>) or create a new rule tool (in this case, choose <ZK>New</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2283 - End of residence period for ICLC application, rule variant &1 not known ?

  The SAP error message ICL2283 indicates that there is an issue related to the end of the residence period for an ICLC (Insurance Claims and Losses) application. Specifically, it suggests that the rule variant specified in the error message is not recognized or does not exist in the system.
  Cause:
  
  Missing Rule Variant: The rule variant specified in the error message may not be defined in the system. This could happen if the variant was deleted or never created.
  Configuration Issues: There may be a configuration issue in the ICLC application settings, leading to the system not recognizing the rule variant.
  Data Entry Error: There could be a typographical error in the entry of the rule variant, causing the system to fail in locating it.
  Transport Issues: If the rule variant was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  Check Rule Variant: Verify that the rule variant specified in the error message exists in the system. You can do this by navigating to the relevant configuration area in SAP where rule variants are defined.
  Create or Modify Rule Variant: If the rule variant does not exist, you may need to create it. If it exists but is not functioning correctly, consider modifying it or checking its settings.
  Review Configuration: Ensure that the configuration for the ICLC application is set up correctly. This includes checking any dependencies or related settings that might affect the rule variant.
  Data Entry Verification: Double-check the input for any typos or incorrect entries that could lead to the error.
  Transport Check: If the rule variant was recently transported, ensure that the transport was successful and that all necessary objects were included.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for ICLC and rule variants.
  Documentation: Refer to SAP documentation or help files related to ICLC applications and rule variants for more detailed guidance.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in ICLC applications.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.