How To Fix ICL2286 - You are not authorized to print the claim


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 286

  • Message text: You are not authorized to print the claim

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2286 - You are not authorized to print the claim ?

    The SAP error message ICL2286, which states "You are not authorized to print the claim," typically occurs in the context of the SAP Claims Management module. This error indicates that the user attempting to print a claim does not have the necessary authorizations to perform this action.

    Cause:

    1. Authorization Issues: The user lacks the required authorization roles or permissions to print claims in the SAP system.
    2. Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations related to claim printing.
    3. User Profile: The user profile may not be set up correctly to allow access to the claim printing functionality.

    Solution:

    1. Check User Authorizations:

      • Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU01 to view the user profile.
      • Check if the user has the necessary authorization objects related to claim printing, such as ICL_CLAIM_PRINT or similar.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, you may need to assign additional roles that include the required permissions. This can be done by a system administrator or someone with the appropriate access rights.
      • Use transaction code PFCG to modify roles and add the necessary authorizations.
    3. Consult with Security Team:

      • If you are not able to resolve the issue, consult with your SAP security team or administrator. They can help identify the specific authorization objects that need to be granted.
    4. Testing:

      • After making changes to the user roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
      • Attempt to print the claim again to verify that the issue has been resolved.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects for claims management and printing in SAP. This may include objects like ICL_CLAIM, ICL_PRINT, etc.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or known issues.
    • Documentation: Review SAP documentation on Claims Management and user authorizations to understand the necessary configurations.

    By following these steps, you should be able to resolve the ICL2286 error and enable the user to print claims successfully.

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