How To Fix ICL2238 - No versions of policy product &1 renewal date &2 date of loss &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 238

• Message text: No versions of policy product &1 renewal date &2 date of loss &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2238 - No versions of policy product &1 renewal date &2 date of loss &3 ?

  The SAP error message ICL2238 typically indicates that there is an issue with the policy product version in the context of insurance claims processing. This error occurs when the system cannot find a valid version of the specified policy product for the given renewal date and date of loss.
  Cause:
  
  Policy Version Not Available: The specified policy product may not have any active versions for the renewal date or the date of loss provided.
  Incorrect Dates: The renewal date or date of loss may be outside the range of valid policy versions.
  Data Entry Errors: There may be typographical errors in the policy product code, renewal date, or date of loss.
  Policy Status: The policy may be inactive or terminated, leading to the absence of valid versions.
  
  Solution:
  
  Check Policy Versions: Verify the policy product in the system to ensure that there are active versions available for the specified renewal date and date of loss.
  Update Dates: Ensure that the renewal date and date of loss are correct and fall within the range of the policy's active versions.
  Correct Data Entry: Double-check the input values for any typographical errors or incorrect information.
  Review Policy Status: Confirm that the policy is active and has not been terminated or canceled.
  Consult Documentation: Refer to the SAP documentation or configuration settings related to policy products to ensure that everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like ICL01 (to display policy) or ICL02 (to change policy) to review the policy details.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in insurance modules.
  
  By following these steps, you should be able to identify the root cause of the ICL2238 error and implement the necessary corrections to resolve it.