How To Fix ICL2143 - No suitable claim item found for compensation calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 143

• Message text: No suitable claim item found for compensation calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2143 - No suitable claim item found for compensation calculation ?

  The SAP error message ICL2143, "No suitable claim item found for compensation calculation," typically occurs in the context of the SAP Claims Management module, particularly when dealing with compensation calculations for claims. This error indicates that the system could not find a valid claim item that meets the criteria for the compensation calculation process.
  Causes:
  
  Missing Claim Items: The claim may not have any associated items that are eligible for compensation.
  Incorrect Claim Status: The status of the claim might not allow for compensation calculations (e.g., the claim is not yet approved).
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, preventing the identification of suitable claim items.
  Data Inconsistencies: There could be inconsistencies or missing data in the claim items that prevent the system from processing them for compensation.
  Selection Criteria: The selection criteria used for the compensation calculation may not match any existing claim items.
  
  Solutions:
  
  Check Claim Items: Verify that the claim has valid items associated with it. Ensure that these items are correctly entered and meet the necessary criteria for compensation.
  Review Claim Status: Ensure that the claim is in a status that allows for compensation calculations. If necessary, change the status of the claim to one that permits compensation.
  Configuration Review: Review the configuration settings in the SAP system related to claims and compensation calculations. Ensure that all necessary settings are correctly configured.
  Data Validation: Check for any missing or inconsistent data in the claim items. Ensure that all required fields are filled out correctly.
  Adjust Selection Criteria: If applicable, review and adjust the selection criteria used for the compensation calculation to ensure it aligns with the available claim items.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on Claims Management and compensation calculations.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., ICLM for Claims Management) that can help you navigate and troubleshoot issues within the module.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.