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Message type: E = Error
Message class: ICL2 - FS-CM: Claims Management
Message number: 145
Message text: First of all, select a subclaim
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ICL2145
- First of all, select a subclaim ?The SAP error message ICL2145, which states "First of all, select a subclaim," typically occurs in the context of the SAP Claims Management module. This error indicates that the system requires the user to select a specific subclaim before proceeding with the action they are attempting to perform.
Cause:
- No Subclaim Selected: The most common cause of this error is that the user has not selected a subclaim from the list of available subclaims associated with a main claim.
- User Interface Navigation: The user may be navigating through the claims management interface incorrectly, leading to the inability to select a subclaim.
- Data Entry Error: There may be a misunderstanding of the workflow, where the user is expected to select a subclaim but has not done so.
Solution:
- Select a Subclaim: Ensure that you select a subclaim from the list before attempting to perform any further actions. Look for a dropdown or selection box that lists available subclaims.
- Check Claim Structure: Verify that the claim you are working with has subclaims associated with it. If there are no subclaims, you may need to create one or check if you are working with the correct claim.
- User Training: If this error occurs frequently, consider providing additional training or documentation to users on how to navigate the claims management system effectively.
- System Configuration: If the issue persists, it may be worth checking with your SAP administrator to ensure that the system is configured correctly and that there are no underlying issues with the claims data.
Related Information:
If the problem continues after following these steps, it may be necessary to consult with your SAP support team for further assistance.
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