How To Fix ICL2119 - Error found in call sequence at event &1. Number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 119

• Message text: Error found in call sequence at event &1. Number &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2119 - Error found in call sequence at event &1. Number &2 ?

  The SAP error message ICL2119, which states "Error found in call sequence at event &1. Number &2," typically occurs in the context of the SAP Insurance Management module, particularly when dealing with the processing of insurance claims or related events. This error indicates that there is an issue with the sequence of events or calls made during the processing of a claim.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Event Sequence: The system expects a specific sequence of events to occur, and if they are not followed, this error can be triggered. For example, if an event that should occur after another is called prematurely.
  
  
  Configuration Issues: There may be configuration settings in the insurance module that are not set up correctly, leading to improper event handling.
  
  
  Custom Code: If there are custom enhancements or modifications in the system, they might not adhere to the expected event sequence, causing this error.
  
  
  Data Integrity Issues: Inconsistent or corrupt data related to the insurance claims can also lead to this error.
  
  
  Solution:
  To resolve the ICL2119 error, you can take the following steps:
  
  
  Check Event Sequence: Review the sequence of events that are being processed. Ensure that they are occurring in the correct order as defined by the business process.
  
  
  Review Configuration: Check the configuration settings in the SAP Insurance Management module. Ensure that all necessary settings are correctly configured and aligned with the expected process flow.
  
  
  Debugging: If you have access to the development environment, you can use debugging tools to trace the execution of the program and identify where the sequence is breaking down.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure it adheres to the expected event sequence. Make necessary adjustments if any discrepancies are found.
  
  
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or corrupt entries that could be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the ICL2119 error for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the event number and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the ICL2119 error for specific fixes or recommendations.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP Insurance Management module that may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2119 error in your SAP system.