How To Fix ICL2117 - Enter an insured person

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 117

• Message text: Enter an insured person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2117 - Enter an insured person ?

  The SAP error message ICL2117 "Enter an insured person" typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires an insured person to be specified for the transaction you are trying to process.
  Cause:
  
  Missing Insured Person: The most common cause of this error is that the field for the insured person has not been filled in. This could happen if the user did not select or enter the insured person's details when creating or processing a claim.
  Incorrect Configuration: There may be configuration issues in the system that prevent the insured person from being recognized or linked to the claim.
  Data Entry Error: There might be a data entry error where the insured person's information is not correctly linked to the claim.
  
  Solution:
  
  Enter Insured Person: Ensure that you fill in the required field for the insured person. This usually involves selecting the insured person from a list or entering their details manually.
  Check Configuration: If you are an administrator or have access to configuration settings, check the configuration for the Claims Management module to ensure that the insured person data is set up correctly.
  Review Data Entry: Double-check the data entry to ensure that all required fields are filled out correctly and that the insured person is properly linked to the claim.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidance on how to enter insured person details in the context of your claim processing.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management that may help you navigate to the insured person entry screen.
  User Roles: Ensure that you have the appropriate user roles and permissions to access and modify insured person information.
  Training: If you are new to SAP Claims Management, consider undergoing training to better understand how to manage claims and the importance of entering insured person details.
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the ICL2117 error and proceed with your claim processing.