How To Fix ICL2115 - Internal claim type &1: No benefit type tree exists for claim header levl

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 115

• Message text: Internal claim type &1: No benefit type tree exists for claim header levl

What causes this issue?

No <DS:DE.ICL_BENTREE>benefit type tree
</> has been defined for internal claim type &v1& at claim header level.
This means that you are unable to create any
<DS:GLOS.34F0BA15545C784895D3E779B023D3E8>claim subobjects</>, such as
claim items or payments, at claim header level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To define a benefit type tree for internal claim type &v1& at claim
header level, proceed as follows:
Call IMG activity <ZK>Configure Internal Claim Types</>.
Create an entry for internal claim type &v1& at <ZK>subclaim</> level
without specifying a subclaim type.
This means that you leave the <ZK>Subclaim Type</> field blank.
Define a benefit type tree for this entry.
This benefit type tree is then applicable for the claim header.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2115 - Internal claim type &1: No benefit type tree exists for claim header levl ?

  The SAP error message ICL2115 indicates that there is an issue with the internal claim type in the SAP Claims Management module. Specifically, it states that there is no benefit type tree available for the claim header level specified. This can occur in various scenarios, such as when processing claims or when trying to access certain functionalities related to claims.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the benefit type tree has not been configured for the specified internal claim type. This tree is essential for determining how benefits are processed and calculated.
  Incorrect Claim Type: The claim type being used may not be correctly set up in the system, or it may not correspond to the expected benefit type tree.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that lead to the absence of the required benefit type tree.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Claims Management module in SAP.
  Ensure that the benefit type tree is defined for the internal claim type in question. This can typically be found under the customizing settings for claims processing.
  If the benefit type tree is missing, you will need to create or configure it according to your organization's requirements.
  
  
  
  Verify Claim Type:
  
  Check the claim type being used in the transaction that triggered the error. Ensure that it is correctly set up and corresponds to a valid benefit type tree.
  If necessary, consult with your SAP administrator or functional consultant to verify the claim type settings.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all related configurations and settings are correctly aligned.
  Look for any discrepancies in the claim header or related tables that might be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up benefit type trees and internal claim types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for Claims Management configuration) to access the necessary settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify claim types and benefit trees.
  
  By following these steps, you should be able to resolve the ICL2115 error and ensure that your claims processing functions correctly.