How To Fix ICL2115 - Internal claim type &1: No benefit type tree exists for claim header levl

ICL2115 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 115

• Message text: Internal claim type &1: No benefit type tree exists for claim header levl

What causes this issue?

No <DS:DE.ICL_BENTREE>benefit type tree
</> has been defined for internal claim type &v1& at claim header level.
This means that you are unable to create any
<DS:GLOS.34F0BA15545C784895D3E779B023D3E8>claim subobjects</>, such as
claim items or payments, at claim header level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To define a benefit type tree for internal claim type &v1& at claim
header level, proceed as follows:
Call IMG activity <ZK>Configure Internal Claim Types</>.
Create an entry for internal claim type &v1& at <ZK>subclaim</> level
without specifying a subclaim type.
This means that you leave the <ZK>Subclaim Type</> field blank.
Define a benefit type tree for this entry.
This benefit type tree is then applicable for the claim header.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2115 - Internal claim type &1: No benefit type tree exists for claim header levl ?

  The SAP error message ICL2115 indicates that there is an issue with the internal claim type in the SAP Claims Management module. Specifically, it states that there is no benefit type tree available for the claim header level specified. This can occur in various scenarios, such as when processing claims or when trying to access certain functionalities related to claims.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the benefit type tree has not been configured for the specified internal claim type. This tree is essential for determining how benefits are processed and calculated.
  Incorrect Claim Type: The claim type being used may not be correctly set up in the system, or it may not correspond to the expected benefit type tree.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings that lead to the absence of the required benefit type tree.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings