How To Fix ICL2116 - No valid version found for policy product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 116

• Message text: No valid version found for policy product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2116 - No valid version found for policy product &1 ?

  The SAP error message ICL2116 "No valid version found for policy product &1" typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a valid version of a policy product that is required for processing a claim.
  Cause:
  
  Missing Policy Version: The most common cause is that there is no active or valid version of the specified policy product in the system.
  Policy Not Maintained: The policy may not have been properly maintained or created in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Incorrect Configuration: The configuration settings for the policy product may not be set up correctly.
  
  Solution:
  
  Check Policy Product: Verify that the policy product specified in the error message exists in the system and has a valid version. You can do this by navigating to the relevant transaction codes (e.g., ICLM or similar) to check the policy details.
  Create/Activate Policy Version: If the policy product does not have a valid version, you may need to create or activate a version of the policy product. This can usually be done through the policy management transactions.
  Review Configuration: Ensure that the configuration for the policy product is correct. This includes checking the settings in the customizing transactions related to Claims Management and Policy Management.
  Data Consistency Check: Run any necessary data consistency checks or reports to identify and resolve any inconsistencies in the data.
  Consult Documentation: Refer to SAP documentation or notes related to Claims Management for any specific instructions or known issues regarding this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Claims Management) and others that pertain to policy management.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage policy products.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.