How To Fix ICL2089 - End of last care level will be adjusted (no gaps/overlap)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 089

  • Message text: End of last care level will be adjusted (no gaps/overlap)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2089 - End of last care level will be adjusted (no gaps/overlap) ?

    The SAP error message ICL2089, which states "End of last care level will be adjusted (no gaps/overlap)," typically occurs in the context of the SAP IS-H (Industry Solution for Healthcare) module, particularly when dealing with patient care levels and their associated billing or insurance claims.

    Cause:

    This error message is usually triggered when there is an inconsistency in the care level data for a patient. Specifically, it indicates that the system has detected gaps or overlaps in the care level periods. This can happen due to:

    1. Incorrect Data Entry: Care level periods may have been entered incorrectly, leading to overlaps or gaps.
    2. Changes in Care Levels: If care levels are modified after they have been established, it can create inconsistencies.
    3. System Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected data structure for care levels.

    Solution:

    To resolve the ICL2089 error, you can take the following steps:

    1. Review Care Level Data: Check the care level records for the patient in question. Ensure that there are no gaps or overlaps in the start and end dates of the care levels.

    2. Adjust Care Levels: If you find any inconsistencies, adjust the care level periods to ensure they are continuous and do not overlap. This may involve:

      • Modifying the end date of the previous care level.
      • Changing the start date of the subsequent care level.
    3. Consult Documentation: Refer to SAP documentation or guidelines specific to the IS-H module for managing care levels. This can provide insights into best practices for data entry and management.

    4. Check Configuration Settings: If the issue persists, review the configuration settings related to care levels in the SAP system. Ensure that they are set up correctly to prevent such errors.

    5. Testing: After making adjustments, test the changes to ensure that the error no longer occurs and that the care levels are processed correctly.

    6. Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the IS-H module.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Manuals: Refer to user manuals or training materials for the IS-H module to better understand how care levels are managed.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to address the ICL2089 error and ensure that care level data is correctly maintained in the SAP system.

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