How To Fix ICL2090 - Internal error in compensation calculation: Incorrect call

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 090

• Message text: Internal error in compensation calculation: Incorrect call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2090 - Internal error in compensation calculation: Incorrect call ?

  The SAP error message ICL2090, which indicates an "Internal error in compensation calculation: Incorrect call," typically arises during the processing of compensation-related functions in SAP, particularly in the context of the Incentive and Commission Management (ICM) module. This error suggests that there is an issue with the internal logic or data being processed during the compensation calculation.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the master data or transaction data that the compensation calculation relies on.
  Configuration Errors: Incorrect configuration settings in the ICM module can lead to unexpected behavior during calculations.
  Custom Code Issues: If there are custom enhancements or modifications in the compensation calculation logic, they may not be functioning correctly.
  System Bugs: There may be a bug in the version of SAP you are using that affects the compensation calculation process.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Review the master data and transaction data related to the compensation calculation. Ensure that all necessary data is complete and accurate.
  Use transaction codes like SE16 or SE11 to inspect relevant database tables for anomalies.
  
  
  
  Review Configuration:
  
  Go through the configuration settings in the ICM module to ensure that they are set up correctly. This includes checking the calculation rules, condition types, and any other relevant settings.
  Consult the SAP documentation or your internal configuration guidelines to verify that everything is configured as intended.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can try to debug the compensation calculation process to identify where the error occurs.
  Look for any custom code that may be interfering with the standard process and test it separately.
  
  
  
  Check for SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be patches or updates available that resolve known issues.
  Implement any recommended fixes or updates as necessary.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICM1, ICM2, and ICM3 for managing compensation processes.
  Documentation: Review the official SAP documentation for the Incentive and Commission Management module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICL2090 error in your SAP system.