How To Fix ICL2091 - Compensation calculation: Claim payment item category &1 is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 091

• Message text: Compensation calculation: Claim payment item category &1 is unknown

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2091 - Compensation calculation: Claim payment item category &1 is unknown ?

  The SAP error message ICL2091 indicates that there is an issue with the compensation calculation related to a claim payment item category that is not recognized by the system. This error typically arises in the context of SAP's Insurance Claims Management module, where specific configurations and settings are required for processing claims and payments.
  Cause:
  
  Unknown Item Category: The item category specified in the claim payment is not defined in the system. This could be due to a typo, a missing configuration, or an incorrect mapping.
  Configuration Issues: The payment item category may not be properly configured in the system, or it may not be assigned to the relevant claim type.
  Data Inconsistencies: There may be inconsistencies in the data entered for the claim, leading to the system being unable to recognize the item category.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for claim payment item categories in the SAP system.
  Ensure that the item category referenced in the error message is defined and correctly configured.
  
  
  
  Verify Claim Type Settings:
  
  Check the settings for the specific claim type you are working with to ensure that the item category is assigned correctly.
  Make sure that the item category is valid for the type of claim being processed.
  
  
  
  Correct Data Entry:
  
  Review the claim data to ensure that the item category is entered correctly without any typos or errors.
  If necessary, correct the data and attempt to process the claim again.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring claim payment item categories and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for Insurance Claims) and OICL1 (for configuring item categories).
  SAP Notes: Check for any SAP Notes related to ICL2091 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2091 error in your SAP system.