How To Fix ICL2021 - System error: There is no appraisal receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 021

• Message text: System error: There is no appraisal receipt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2021 - System error: There is no appraisal receipt ?

  The SAP error message ICL2021 ("System error: There is no appraisal receipt") typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance claims and appraisals. This error indicates that the system is unable to find an appraisal receipt that is required for processing a particular transaction.
  Causes:
  
  Missing Appraisal Receipt: The most common cause is that the appraisal receipt has not been created or recorded in the system.
  Incorrect Configuration: There may be configuration issues in the insurance module that prevent the system from recognizing existing appraisal receipts.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect references to appraisal receipts in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to access the appraisal receipt data.
  
  Solutions:
  
  Create Appraisal Receipt: Ensure that an appraisal receipt is created for the relevant claim. This can usually be done through the appropriate transaction code in SAP.
  Check Configuration: Review the configuration settings in the SAP system related to appraisals and claims processing. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data in the relevant tables to ensure that the appraisal receipt exists and is correctly linked to the claim. You may need to run reports or queries to check for missing data.
  User Authorization: Verify that the user encountering the error has the necessary authorizations to view and process appraisal receipts. If not, work with your SAP security team to grant the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling appraisal receipts and related transactions.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and others related to appraisals.
  SAP Notes: Check for any SAP Notes related to the ICL2021 error message, as they may provide patches or additional guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL2021 error and implement a suitable solution.