How To Fix ICL2020 - Generated program for claim history does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 020

• Message text: Generated program for claim history does not exist

What causes this issue?

The program coding for display of the claim changes has not yet been
generated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select transaction <DS:TRAN.ICL_MAINTAIN_TICL130>
ICL_MAINTAIN_TICL130</> (Maintenance of table TICL130)
Select @39@ with the quick information <ZK>Generation of Dependent
Programs</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2020 - Generated program for claim history does not exist ?

  The SAP error message ICL2020, which states "Generated program for claim history does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find the generated program that is supposed to handle the claim history for a specific claim or set of claims.
  Causes:
  
  Missing Generated Program: The program that is supposed to be generated for claim history may not have been created or may have been deleted.
  Incorrect Configuration: There may be issues with the configuration settings in the Claims Management module that prevent the program from being generated.
  Authorization Issues: The user may not have the necessary authorizations to access the generated program.
  System Errors: There could be underlying system errors or inconsistencies in the database that prevent the program from being found.
  
  Solutions:
  
  
  Check Program Generation:
  
  Ensure that the program for claim history has been generated. You can do this by navigating to the relevant transaction in SAP (e.g., transaction code ICL1 for claims) and checking if the program exists.
  If it does not exist, you may need to regenerate it. This can often be done through the configuration settings or by executing a specific transaction that triggers the generation.
  
  
  
  Review Configuration Settings:
  
  Go to the configuration settings for Claims Management and verify that all necessary settings are correctly configured. This includes checking the settings for claim types and history management.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the claim history program. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  System Check:
  
  Perform a system check to identify any underlying issues. This may involve checking for inconsistencies in the database or running system diagnostics.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, and ICL3 for managing claims.
  Documentation: Review SAP documentation related to Claims Management for additional insights into configuration and program generation.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ICL2020 error in your SAP system.