How To Fix ICL766 - Program error. Contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 766

• Message text: Program error. Contact your system administrator

What causes this issue?

Function module ICL_SUBCL_GET_ALL is called incorrectly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

A programmed termination exists. Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL766 - Program error. Contact your system administrator ?

  The SAP error message ICL766, which states "Program error. Contact your system administrator," typically indicates that there is an issue with the program logic or configuration in the SAP system. This error can arise from various causes, including:
  Causes:
  
  Program Logic Errors: There may be a bug or an unhandled exception in the ABAP code of the program being executed.
  Data Issues: Inconsistent or corrupt data in the database can lead to unexpected behavior in the program.
  Configuration Issues: Incorrect configuration settings in the system can lead to errors during program execution.
  Authorization Issues: Lack of necessary authorizations for the user executing the program can also trigger errors.
  System Environment: Issues related to the system environment, such as memory shortages or system performance problems, can lead to program errors.
  
  Solutions:
  
  Check the Short Dump: Use transaction code ST22 to check for any short dumps related to the error. This will provide detailed information about the error, including the program name, line number, and the cause of the dump.
  Analyze the Code: If you have access to the ABAP code, review the relevant program for any logical errors or unhandled exceptions.
  Data Consistency Check: Verify the data being processed by the program. Check for any inconsistencies or corrupt data that might be causing the error.
  Configuration Review: Review the configuration settings related to the program or transaction to ensure they are set up correctly.
  User Authorizations: Ensure that the user executing the program has the necessary authorizations to perform the action.
  Contact Support: If the issue persists and you are unable to resolve it, contact your SAP Basis team or SAP support for further assistance. Provide them with the details from the short dump and any relevant information about the actions leading to the error.
  
  Related Information:
  
  Transaction Codes: 
  
  ST22: For analyzing short dumps.
  SM21: For checking system logs.
  SE80: For accessing the Object Navigator to review the program code.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and resolutions.
  
  Always ensure that you have the necessary permissions and backups before making changes to the system or code.