How To Fix ICL765 - Role &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 765

• Message text: Role &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL765 - Role &1 does not exist ?

  The SAP error message ICL765 indicates that a specific role (denoted by &1) does not exist in the system. This error typically occurs in the context of SAP's Identity Management or Authorization Management, where a user or process is trying to access a role that has not been defined or has been deleted.
  Cause:
  
  Role Not Created: The role specified in the error message has not been created in the system.
  Role Deleted: The role may have existed previously but has been deleted.
  Incorrect Role Name: There may be a typo or incorrect naming in the role reference.
  Authorization Issues: The user may not have the necessary authorizations to view or access the role.
  Transport Issues: If the role was transported from another system, the transport may not have been successful.
  
  Solution:
  
  
  Verify Role Existence:
  
  Go to transaction code PFCG (Profile Generator) and check if the role exists.
  If it does not exist, you may need to create it or restore it if it was deleted.
  
  
  
  Check for Typos:
  
  Ensure that the role name is correctly spelled in the configuration or user assignment.
  
  
  
  Create the Role:
  
  If the role does not exist, create it using transaction PFCG. Define the necessary authorizations and assign it to the relevant users.
  
  
  
  Authorization Check:
  
  Ensure that the user trying to access the role has the necessary authorizations to view or use the role.
  
  
  
  Transport Check:
  
  If the role was supposed to be transported from another system, check the transport logs to ensure that the transport was successful and that the role was included.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes related to the specific role and its intended use.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PFCG: Profile Generator for role management.
  SU01: User maintenance, to check user assignments to roles.
  SUIM: User Information System, to analyze user authorizations.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to role management and authorization errors.
  
  
  User Roles and Authorizations: Understanding how roles and authorizations work in SAP is crucial for troubleshooting these types of errors. Familiarize yourself with the concepts of role-based access control (RBAC) in SAP.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further assistance.