How To Fix ICL725 - There is more than one standard evaluation for claim item &1

ICL725 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 725

• Message text: There is more than one standard evaluation for claim item &1

What causes this issue?

In the Implementation Guide, standard evaluation system &V3& has been
defined for object category &V2&. The system therefore tries to check
whether the order amount of claim item &V1& matches the evaluation
amount made by the standard evaluation system within tolerance limits.
If more than one evaluation is found, an error message is output.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

There may only be one evaluation for claim item &V1& made by standard
evaluation system &V3&. Delete any superfluous standard evaluations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL725 - Details

• The SAP error message ICL725, which states "There is more than one standard evaluation for claim item &1," typically occurs in the context of claims management within the SAP system, particularly in the Insurance module. This error indicates that the system has found multiple standard evaluations for a specific claim item, which creates ambiguity in processing.
  
  Cause:
  The primary cause of this error is that the system has multiple standard evaluations defined for the same claim item. This can happen due to:
  
  Duplicate Entries: There may be duplicate standard evaluations configured in the system for the same claim item.
  
  Configuration Issues: Incorrect or incomplete configuration in the claims management settings can lead to multiple evaluations being applicable.
  Data Integrity Issues: Data inconsistencies or errors in the claim item master data can also lead to this situation.
  
  
  Solution:
  To resolve the ICL725 error, you can follow these steps:
  
  
  Check Standard Evaluations:
  
  Navigate to the configuration settings for standard evaluations in