How To Fix ICL589 - Business partner &1 does not exist; Choose an existing business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 589

• Message text: Business partner &1 does not exist; Choose an existing business partner

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL589 - Business partner &1 does not exist; Choose an existing business partner ?

  The SAP error message ICL589 indicates that the system cannot find the specified business partner (BP) in the database. This error typically occurs in the context of SAP modules that involve business partner management, such as SAP Customer Relationship Management (CRM) or SAP Insurance.
  Cause:
  
  Non-Existent Business Partner: The business partner ID you are trying to use does not exist in the system.
  Incorrect Input: There may be a typo or formatting issue in the business partner ID you entered.
  Data Synchronization Issues: If your system is integrated with other systems, there may be a delay or failure in data synchronization.
  Authorization Issues: The user may not have the necessary permissions to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  
  Solution:
  
  Verify Business Partner ID: Double-check the business partner ID you are entering for any typos or formatting errors.
  Search for Existing Business Partners: Use the transaction code BP (Business Partner) to search for the business partner in the system. Ensure that you are looking in the correct role (e.g., customer, vendor).
  Check Status: If the business partner exists, check its status to ensure it is active and not marked for deletion.
  Authorization Check: Ensure that you have the necessary authorizations to access the business partner data. You may need to contact your system administrator for assistance.
  Data Synchronization: If your system is integrated with other systems, check for any synchronization issues that may be preventing the business partner from being recognized.
  Create New Business Partner: If the business partner does not exist and you need to create one, use the transaction code BP to create a new business partner.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, SE11 for data dictionary, and SE16 for table browsing.
  Business Partner Roles: Understand the different roles a business partner can have (e.g., customer, vendor) and ensure you are using the correct role for your transaction.
  SAP Notes: Check SAP Notes for any known issues or patches related to business partner management that may be relevant to your version of SAP.
  Documentation: Refer to SAP Help documentation for detailed guidance on business partner management and troubleshooting common issues.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.