How To Fix ICL587 - &1 (period from) is before &2 (prescription date)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 587

• Message text: &1 (period from) is before &2 (prescription date)

What causes this issue?

You have entered a period that is before the date of the
prescription.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a period that does not start until the prescription date at the
earliest.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL587 - &1 (period from) is before &2 (prescription date) ?

  The SAP error message ICL587 indicates that there is a date inconsistency in the context of insurance claims processing, specifically related to the prescription date and the period being referenced. The error message typically states that the period from (indicated by &1) is before the prescription date (indicated by &2). 
  Cause:
  This error usually occurs in the following scenarios:
  
  Incorrect Date Entry: The user may have entered a start date for a claim or a related process that is earlier than the date on which the prescription was issued.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
  Configuration Errors: There may be issues in the configuration of the insurance module that lead to incorrect date validations.
  
  Solution:
  To resolve the ICL587 error, you can take the following steps:
  
  
  Check Dates: Verify the dates entered in the system. Ensure that the "period from" date is not earlier than the prescription date. Adjust the dates accordingly.
  
  
  Review Prescription Details: Look at the prescription details to confirm that the prescription date is correct and corresponds to the expected timeline for the claim.
  
  
  Consult Documentation: If you are unsure about the correct dates, refer to the relevant documentation or guidelines for the specific insurance claim process you are working with.
  
  
  Data Correction: If the error is due to data migration or entry errors, correct the data in the system to ensure consistency.
  
  
  Configuration Check: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to the insurance module.
  
  
  Testing: After making corrections, test the process again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manuals: Refer to user manuals or training materials for guidance on entering dates correctly in the insurance claims module.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.