How To Fix ICL585 - Action cancelled. Invoice not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 585

• Message text: Action cancelled. Invoice not changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL585 - Action cancelled. Invoice not changed ?

  The SAP error message ICL585 ("Action cancelled. Invoice not changed") typically occurs in the context of invoice processing within the SAP system, particularly in the area of invoice verification or invoice management. This error indicates that an action you attempted to perform on an invoice was not completed because the system determined that there were no changes made to the invoice that warranted the action.
  Causes:
  
  No Changes Made: The most common cause is that the invoice you are trying to modify or process has not been changed. For example, if you attempt to save an invoice after making no modifications, the system will cancel the action.
  Incorrect Transaction Code: You may be using the wrong transaction code or process for the action you are trying to perform.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to make changes to the invoice, leading to the action being canceled.
  System Configuration: There may be specific configurations or validations in place that prevent changes to certain invoices under certain conditions.
  
  Solutions:
  
  Check for Changes: Ensure that you have made actual changes to the invoice before attempting to save or process it. If no changes are needed, you can simply exit the transaction.
  Review Transaction Code: Verify that you are using the correct transaction code for the action you want to perform. Consult your SAP documentation or support team if unsure.
  Authorization Check: Ensure that you have the necessary permissions to modify the invoice. If not, contact your SAP administrator to request the required authorizations.
  Consult Configuration: If you suspect that system configuration is causing the issue, consult with your SAP Basis or configuration team to review any relevant settings or validations that may be affecting invoice processing.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Logs: Review transaction logs or system messages for additional context on why the action was canceled.
  User Documentation: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on invoice processing.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.