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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 590
Message text: Claim &1 subclaim &2 coverage type &3: No coverage
You used the automatic coverage check in
<DS:GLOS.AEB7229701C6D411A4980060B03C3B0E>Direct Input</>, but no
matching coverage was found for subclaim &v2&.
You cannot change this
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Edit the claim in dialog mode.
Error message extract from SAP system. Copyright SAP SE.
ICL590
- Claim &1 subclaim &2 coverage type &3: No coverage ?The SAP error message ICL590 indicates that there is no coverage available for a specific claim, subclaim, and coverage type in the Insurance Claims Management module. This error typically arises when the system cannot find a valid insurance coverage for the specified parameters.
Cause:
- Missing Coverage: The most common cause is that the coverage type specified in the claim does not exist or is not active for the given subclaim.
- Incorrect Configuration: The configuration settings for the insurance policy may not include the required coverage type.
- Policy Expiration: The insurance policy may have expired or been canceled, leading to the unavailability of coverage.
- Data Entry Errors: There may be errors in the data entry of the claim or subclaim, such as incorrect coverage type or policy number.
- Policy Limits: The claim may exceed the limits of the coverage, leading to the system indicating that there is no coverage available.
Solution:
- Verify Coverage: Check the insurance policy associated with the claim to ensure that the specified coverage type is included and active.
- Review Policy Status: Confirm that the policy is still valid and has not expired or been canceled.
- Check Configuration: Review the configuration settings in the SAP system to ensure that the coverage types are correctly set up for the relevant policies.
- Correct Data Entry: Ensure that all data entered in the claim and subclaim is accurate, including the coverage type and policy number.
- Consult Documentation: Refer to the SAP documentation or user manuals for specific guidelines on handling claims and coverage types.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the ICL590 error and implement the appropriate solution.
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