How To Fix ICL516 - Payt no. &1 payt item &2 subclaim &3: Benefit type &4 not relevant

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 516

• Message text: Payt no. &1 payt item &2 subclaim &3: Benefit type &4 not relevant

What causes this issue?

The compensation calculation contains a payment that is not relevant for
this compensation calculation.

System Response

The system cancels the compensation calculation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CONTACT_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL516 - Payt no. &1 payt item &2 subclaim &3: Benefit type &4 not relevant ?

  The SAP error message ICL516 indicates that there is an issue with a specific payment item in the context of insurance claims processing. The message typically means that the benefit type associated with the payment item is not relevant for the specified subclaim. Here’s a breakdown of the components of the error message and potential solutions:
  Cause:
  
  Benefit Type Configuration: The benefit type associated with the payment item may not be configured correctly in the system. It might not be set up to be relevant for the specific subclaim.
  Subclaim Type: The subclaim type may not support the benefit type being referenced. Each subclaim can have specific benefit types that are applicable.
  Data Entry Errors: There may be errors in the data entry for the payment item or subclaim, leading to a mismatch between the benefit type and the subclaim.
  
  Solution:
  
  
  Check Benefit Type Configuration:
  
  Navigate to the configuration settings for benefit types in your SAP system.
  Ensure that the benefit type in question is correctly configured to be relevant for the subclaim type you are working with.
  
  
  
  Review Subclaim Settings:
  
  Check the settings for the specific subclaim to confirm which benefit types are allowed.
  If necessary, update the subclaim configuration to include the relevant benefit type.
  
  
  
  Validate Payment Item Data:
  
  Review the payment item details to ensure that all entries are correct and that the benefit type is appropriate for the subclaim.
  Correct any discrepancies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for handling claims and benefit types to ensure compliance with business rules.
  
  
  
  Contact Support:
  
  If the issue persists after checking configurations and data, consider reaching out to your SAP support team or a consultant who specializes in SAP Claims Management for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims processing, such as ICL01 for creating claims or ICL02 for changing claims.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message ICL516.
  Training: Ensure that users involved in claims processing are adequately trained on the system and understand the implications of benefit types and subclaims.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.