How To Fix ICL514 - Customizing error: View &1 is missing in screen sequence &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 514

• Message text: Customizing error: View &1 is missing in screen sequence &2

What causes this issue?

You tried to go to a particular view in a particular screen sequence.
As this screen sequence does not contain the view in question, the
activity is canceled.

System Response

You are unable to reach your target.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Include the missing view in the screen sequence.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL514 - Customizing error: View &1 is missing in screen sequence &2 ?

  The SAP error message ICL514, which states "Customizing error: View &1 is missing in screen sequence &2," typically occurs in the context of the SAP Claims Management module. This error indicates that a specific view (screen) that is expected to be part of a defined screen sequence is not available or has not been configured correctly.
  Cause:
  
  Missing Configuration: The view specified in the error message is not configured in the screen sequence defined for the claims management process.
  Incorrect Customizing: The customizing settings for the screen sequence may not have been set up correctly, leading to the absence of the required view.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that caused the view to be missing.
  Version Mismatch: There may be a version mismatch between the SAP system and the customizing settings, leading to missing views.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant customizing path for Claims Management.
  Verify the screen sequence settings and ensure that the view mentioned in the error message is included in the sequence.
  
  
  
  Add Missing View:
  
  If the view is indeed missing, you may need to add it to the screen sequence. This can typically be done in the customizing settings where screen sequences are defined.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If necessary, re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the Claims Management module for any specific requirements or known issues regarding screen sequences.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SE11 (for data dictionary), and SE80 (for object navigator).
  SAP Notes: Search for SAP Notes related to ICL514 or Claims Management for any specific fixes or recommendations.
  Documentation: Review the SAP Help Portal for detailed documentation on Claims Management and screen sequence configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL514 error in your SAP system.