How To Fix ICL513 - You cannot swap &1 &2 &3 with an order in claim item &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 513

• Message text: You cannot swap &1 &2 &3 with an order in claim item &4

What causes this issue?

You tried to replace a business partner for whom or to whom orders have
already been created. This is not permitted.

System Response

The system checks whether any orders exist with the subclaims related
to the business partner in question. If orders already exist, you
cannot replace the business partner.

How to fix this error?

Check whether you really do need to replace this business partner.
If so, proceed as follows:
Reverse the order and all transactions related to the subclaim.
Set the status of the subclaim to invalid.
Create a new subclaim with the new business partner.
Repeat all the transactions required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL513 - You cannot swap &1 &2 &3 with an order in claim item &4 ?

  The SAP error message ICL513 indicates that there is an issue with swapping items in a claim item within the Insurance Claims Management (ICM) module. This error typically arises when you attempt to swap one item with another in a claim, but the system has identified a conflict or a condition that prevents this action.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Item Status: The items you are trying to swap may not be in a status that allows for swapping. For example, if one of the items is already processed or closed, the system will not allow a swap.
  
  
  Claim Item Restrictions: There may be specific restrictions or rules defined in the claim item that prevent certain items from being swapped.
  
  
  Order Compatibility: The items you are trying to swap may not be compatible with the order in the claim item. This could be due to differences in item types, categories, or other attributes.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict swapping under certain conditions.
  
  
  Solution:
  To resolve the ICL513 error, you can take the following steps:
  
  
  Check Item Status: Verify the status of the items you are trying to swap. Ensure that both items are in a status that allows for swapping.
  
  
  Review Claim Item Rules: Look into the specific rules or restrictions associated with the claim item. This may involve checking the configuration settings in the ICM module.
  
  
  Compatibility Check: Ensure that the items you are trying to swap are compatible with each other and with the order in the claim item. This may involve checking item types, categories, and other relevant attributes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on swapping items in claims. This may provide insights into any additional conditions that need to be met.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and scenario.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module that may help you navigate and resolve issues related to claims and items.
  User Forums: Engage with SAP user forums or communities where you can share your experience and seek advice from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the ICL513 error and implement a solution to resolve it.