How To Fix ICL518 - Date created must not be after the date received

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 518

• Message text: Date created must not be after the date received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL518 - Date created must not be after the date received ?

  The SAP error message ICL518 ("Date created must not be after the date received") typically occurs in the context of the SAP Insurance module, particularly when dealing with claims or insurance-related transactions. This error indicates that there is a discrepancy between the "date created" of a document or record and the "date received" of that same document or record. Specifically, the system is enforcing a rule that the creation date cannot be later than the date it was received.
  Cause:
  
  Data Entry Error: The most common cause is a simple data entry mistake where the date created is inadvertently set to a later date than the date received.
  System Configuration: There may be issues with how the system is configured to handle date fields, leading to incorrect date assignments.
  Data Migration Issues: If data was migrated from another system, there may have been inconsistencies in date formats or values.
  User Error: Users may not be aware of the correct sequence of dates and may enter them incorrectly.
  
  Solution:
  
  Check Dates: Review the dates entered for the document or record in question. Ensure that the "date created" is earlier than or equal to the "date received."
  Correct Data Entry: If you find that the dates are incorrect, update the "date created" to a valid date that is not after the "date received."
  Validation Rules: Ensure that any validation rules in the system are correctly set up to prevent this error from occurring in the future.
  User Training: Provide training to users on the importance of entering dates correctly and understanding the implications of date fields in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling date fields in the relevant module.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to the insurance module, such as those for creating or managing claims.
  Support: If the issue persists after checking and correcting the dates, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By addressing the root cause of the error and ensuring proper data entry practices, you can resolve the ICL518 error and prevent it from occurring in the future.