How To Fix ICL483 - Insured object &1 is used by damaged object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 483

• Message text: Insured object &1 is used by damaged object &2

What causes this issue?

The insured object is used by a damaged object. For this reason you
cannot delete the insured object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First delete the use of the insured object in the damaged object, and
then delete the insured object itself.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL483 - Insured object &1 is used by damaged object &2 ?

  The SAP error message ICL483 indicates that there is an issue with an insured object that is linked to a damaged object. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance (ICL) module.
  Cause:
  The error message ICL483 is triggered when the system detects that an insured object (e.g., a policy or asset) is associated with a damaged object (e.g., a claim or incident) that is in a problematic state. This could be due to several reasons, such as:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the data related to the insured or damaged objects.
  Incorrect Configuration: The configuration settings for the insurance module may not be set up correctly, leading to improper associations between objects.
  Incomplete Processing: The damaged object may not have been fully processed or may be in a status that does not allow it to be linked to the insured object.
  System Errors: There could be underlying system errors or bugs that are causing the relationship between the objects to be misrepresented.
  
  Solution:
  To resolve the ICL483 error, you can take the following steps:
  
  Check Object Status: Verify the status of both the insured object and the damaged object. Ensure that they are in the correct state for processing.
  Data Consistency Check: Run data consistency checks in the SAP system to identify and rectify any inconsistencies between the insured and damaged objects.
  Review Configuration: Check the configuration settings in the insurance module to ensure that they are correctly set up. This may involve reviewing the settings for object types, statuses, and relationships.
  Reprocess Damaged Object: If the damaged object is incomplete or in an incorrect status, try to reprocess it or update its status to a valid one.
  Consult Documentation: Refer to SAP documentation or notes related to the ICL module for any specific guidance on this error message.
  Contact SAP Support: If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP ICL module, such as those for managing claims, policies, and object statuses.
  SAP Notes: Search for SAP Notes related to ICL483 for any known issues or fixes that may apply to your version of the SAP system.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL483 error and implement a suitable solution.