How To Fix ICL485 - Insured object &1 is linked with benefit type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 485

• Message text: Insured object &1 is linked with benefit type &2

What causes this issue?

The insured object &V1& is linked with benefit type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the link between the insured object and the benefit type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL485 - Insured object &1 is linked with benefit type &2 ?

  The SAP error message ICL485 indicates that there is a conflict or issue related to an insured object that is linked to a specific benefit type. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error message ICL485 usually occurs due to one of the following reasons:
  
  Incorrect Configuration: The insured object (e.g., a policy or a claim) may not be properly configured to be associated with the specified benefit type.
  Data Inconsistency: There may be inconsistencies in the data related to the insured object and the benefit type, such as missing or incorrect entries in the relevant tables.
  Business Rules Violation: The system may have business rules that prevent certain combinations of insured objects and benefit types from being valid.
  Status Issues: The status of the insured object or the benefit type may not allow for the intended operation (e.g., if the object is inactive or the benefit type is not applicable).
  
  Solution:
  To resolve the ICL485 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the insured object and the benefit type in the SAP system. Ensure that they are correctly linked and that the necessary settings are in place.
  
  
  
  Data Validation:
  
  Validate the data associated with the insured object and the benefit type. Check for any missing or incorrect entries in the relevant tables (e.g., insurance policies, claims, benefit types).
  
  
  
  Review Business Rules:
  
  Consult the business rules defined in the system to ensure that the combination of the insured object and benefit type is valid. If necessary, adjust the rules or the data to comply with them.
  
  
  
  Check Status:
  
  Verify the status of both the insured object and the benefit type. Ensure that they are in a state that allows for the intended operation (e.g., both should be active).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance related to the ICL485 error. This may provide additional insights or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check for any SAP Notes related to the ICL485 error for patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL485 error and implement an appropriate solution.