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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 487
Message text: Select this line for deletion, or correct it
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ICL487
- Select this line for deletion, or correct it ?The SAP error message ICL487 ("Select this line for deletion, or correct it") typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where you are trying to manage or process chargeable items, such as invoices or billing items. This error indicates that there is an issue with a specific line item in a list that needs to be addressed before proceeding.
Cause:
- Invalid Line Item: The line item you are trying to process may have invalid data or may not meet the necessary criteria for processing.
- Incomplete Data: Required fields for the line item may be missing or incorrectly filled out.
- Business Logic Constraints: There may be business rules or constraints that prevent the line item from being processed as is.
- User Action Required: The system is prompting you to either delete the line item or correct it before you can continue.
Solution:
- Select the Line Item: Go to the relevant screen where the error occurred and locate the line item that is causing the issue.
- Review the Data: Check the details of the line item for any missing or incorrect information. Ensure that all required fields are filled out correctly.
- Correct the Data: If you find any discrepancies, correct the data as needed. This may involve updating fields, correcting values, or ensuring that the line item meets all necessary criteria.
- Delete the Line Item: If the line item is not needed or is erroneous, you can select it for deletion. Look for a delete option (often represented by a trash can icon or a delete button) and confirm the deletion.
- Reprocess: After making the necessary corrections or deletions, attempt to reprocess the transaction or operation that triggered the error.
Related Information:
If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.
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