How To Fix ICL481 - Coverage &1 is used by insured object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 481

• Message text: Coverage &1 is used by insured object &2

What causes this issue?

The coverage is used in an insured object. For this reason you cannot
delete the coverage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First delete the use of the coverage in the insured object, and then
delete the coverage itself.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL481 - Coverage &1 is used by insured object &2 ?

  The SAP error message ICL481 indicates that a specific coverage (denoted as &1) is being used by an insured object (denoted as &2) in the context of insurance claims processing. This error typically arises when there is an attempt to perform an action that is not allowed because the coverage is already associated with another insured object.
  Cause:
  The error can occur due to several reasons:
  
  Duplicate Coverage Assignment: The coverage you are trying to assign to an insured object is already assigned to another object.
  Incorrect Configuration: There may be a configuration issue in the insurance module that is causing the system to incorrectly identify the coverage as being in use.
  Data Integrity Issues: There may be inconsistencies in the data that lead the system to believe that the coverage is still in use.
  
  Solution:
  To resolve the ICL481 error, you can take the following steps:
  
  
  Check Coverage Assignment:
  
  Verify which insured object currently has the coverage assigned. You can do this by checking the coverage details in the insurance module.
  If the coverage is indeed assigned to another object, you will need to either remove it from that object or use a different coverage for the current object.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the insurance module are correct. This includes checking the coverage definitions and their associations with insured objects.
  
  
  
  Data Cleanup:
  
  If you suspect data integrity issues, perform a data cleanup. This may involve checking for orphaned records or inconsistencies in the database that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling coverage assignments and resolving related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing insurance claims and coverages, such as ICLM (Insurance Claims Management).
  SAP Notes: Check for any SAP Notes related to ICL481 for patches or updates that may address known issues.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the ICL481 error and implement a suitable solution.