How To Fix ICL482 - Coverage &1 is used by benefit type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 482

• Message text: Coverage &1 is used by benefit type &2

What causes this issue?

The coverage is used by a benefit type. For this reason you cannot
delete the coverage.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First delete the use of the coverage in the benefit type, and then
delete the coverage itself.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL482 - Coverage &1 is used by benefit type &2 ?

  The SAP error message ICL482 indicates that a specific coverage (identified by &1) is being used by a benefit type (identified by &2) in the context of the SAP Claims Management module. This error typically arises when there is an attempt to modify or delete a coverage that is currently in use by a benefit type, which is not allowed due to data integrity constraints.
  Cause:
  
  Active Usage: The coverage is actively linked to a benefit type, meaning that it is currently being utilized in the system for processing claims or benefits.
  Data Integrity: SAP enforces data integrity rules to prevent inconsistencies in the system. Attempting to change or delete a coverage that is in use violates these rules.
  
  Solution:
  
  Review Usage: Check the benefit type associated with the coverage to understand how it is being used. You can do this by navigating to the relevant configuration or transaction codes in SAP that allow you to view benefit types and their associated coverages.
  Modify Benefit Type: If you need to change the coverage, you may need to first modify or remove the association of the coverage from the benefit type. This may involve:
  
  Changing the benefit type configuration to use a different coverage.
  Ensuring that no active claims are using the coverage in question.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific steps on how to safely modify benefit types and coverages.
  Testing: After making changes, ensure to test the modifications in a development or test environment before applying them to production to avoid any disruptions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, or ICL3 for claims management, which may help in navigating the system.
  SAP Notes: Check for any SAP Notes related to ICL482 for additional insights or patches that may address specific issues.
  User Roles: Ensure that you have the appropriate permissions to make changes to benefit types and coverages in the system.
  Documentation: Review the SAP Help Portal or your organization's internal documentation for guidelines on managing coverages and benefit types.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.